Privacy Policy

1. Introduction

 

Defiance Digital ("we", "our", or "us") respects the privacy rights of our clients and visitors. This Privacy Policy describes how we collect, use, and share personal information obtained through www.defiancedigital.com and outlines the rights of our users under GDPR and CCPA.

 

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2. Information We Collect

 

When you interact with our website, we collect Personal Information and General Information.

 

Personal Information might include:

 

• Name

• Email Address

• Company Name

• Phone Number

• Any other information you provide via our contact forms

 

General Information might include:

 

• IP Address

• Browser Type

• Operating System

• Access Times

• The pages you've viewed directly before and after accessing the website

 

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3. How We Use Cookies

 

We use cookies to collect information about your activity on our website, for advertising, and to enhance your experience. Before collecting data from EU residents, we obtain explicit consent using clear and accessible banners to ensure users understand the use of cookies and other tracking technologies. We may also utilize cookies for advertising on platforms like Google and LinkedIn.

 

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4. How We Use Your Information

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Your Personal Information may be used to:

 

• Respond to your inquiries and provide customer support

• Send you marketing materials and updates (unless you've opted out)

• Analyze user interactions for improvements

• Personalize your experience on our website

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5. How We Share Your Information

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We might share your Personal Information with:

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• Advertisers and advertising networks

• Partners and third parties we collaborate with

• Service providers performing services on our behalf

 

We may share your data with third-party partners for various purposes. Under California's Consumer Privacy Act (CCPA), some of this data sharing may be broadly considered a 'sale' of data. California residents have the right to opt-out of this 'sale'. To exercise this right, please email us at legal@defiance.ai with your full name, email address, and a clear indication of your request to opt-out.

 

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6. Data Retention

 

We retain your Personal Information for as long as necessary for our business purposes or as the law requires, generally up to 7 years.

 

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7. Your Choices and Rights

 

Under GDPR and CCPA, you have rights:

 

• To access the Personal Information we hold about you

• To ask us to correct any inaccurate information

• To ask us to delete your data

• To object to or restrict processing of your data

• To request data portability

 

For requests, contact us via our website or at legal@defiance.ai.

 

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8. Security

 

We implement security measures to protect your data. However, no electronic transmission is 100% secure.

 

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9. Children’s Privacy

 

Our website isn't designed for those under 16. We don't knowingly collect info from them.

 

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10. Changes to this Privacy Policy

 

Updates to this policy will be posted on our website.

 

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11. Contacting Us

 

For questions about this policy, contact:

 

Defiance Digital

201 S College Street,

Suite 1590,

Charlotte, NC 28244

 

Email: legal@defiance.ai

Data Privacy Officer: Brad Boegler